Use Actionable Message Card for approval email if email client is Outlook
#218 opened on Nov 17, 2025
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Description
Additional metadata is available when the response is made from an Action Card rather than an HTML email. Because not all approvers might use Outlook, the default option should remain to use HTML email.
However, deployers might like an option to use Action Cards emails if they know that all the approvers will use Outlook.
In that case, the Logic App can receive three additional properties: userid, useremailaddress, and usertenantid. These properties, if present, should be logged for easier tracing.
Ref: https://learn.microsoft.com/connectors/office365/#:~:text=Send%20approval%20email%20response%20returns%20null, https://learn.microsoft.com/outlook/actionable-messages/#outlook-version-requirements-for-actionable-messages