matomo-org/matomo

Misleading tooltip in the goal report

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#16,273 opened on Aug 7, 2020

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Help wantedc: Usability

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Description

The tooltip above the column with conversion rate in all "grouped by" reports says that it shows "The percentage of visits that triggered the goal" https://prnt.sc/tvl3t5 . It suggests that it is calculated as the percentage of visits with a completed goal, while in fact it is calculated as the number of conversions divided by the number of visits. I would suggest to either change the tooltip or to change the metric to overall conversion rate (the same that appears below the graph) to be more useful and consistent with the tooltip. Screenshot_4 Screenshot_5

Contributor guide

Research direction
Search the codebase for the tooltip text 'The percentage of visits that triggered the goal' and locate the corresponding metric calculation. Decide to either correct the tooltip to match 'Number of conversions divided by visits' or change the metric to show the actual conversion rate (visits with goal completed / visits).
Tech stack
php
Domain
backend
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
1
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
Under 1 hour
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Active
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Clear
Prerequisites
GitPHP
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
85