matomo-org/matomo

Starting the archiver via HTTPS fails with self signed certificate

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#9,849 opened on Feb 25, 2016

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Description

Dear Developers,

I already posted this on the Piwik Forum but was asked to post it on GitHub as well.

Due to a shared server I have to run Auto-Archiving via Webcron. I followed the instructions provided by Piwik to implement the Auto-Archiving via Webcron. But when I paste the URL (https://subdomain.domain.com/misc/cron/archive.php?token_auth=correct-token) into my browser, I get the following message:

Error: Die Methode 'runCronArchiving' existiert nicht oder ist im Modul '\Piwik\Plugins\CoreAdminHome\API' nicht verfügbar.

Which translates to: Error: The method 'runCronArchiving' does not exist or is not available in the module '\Piwik\Plugins\CoreAdminHome\API'.

Does anybody have a clue what I may be doing wrong?

I do have an old install of Piwik with Auto-Archiving enabled (also with Webcron) and this installation runs without any problem.

Thanks in advance for your help! It is very appreciated.

Contributor guide

Research direction
Verify that the HTTPS URL with self signed certificate is properly configured. Check if the 'runCronArchiving' method exists in the CoreAdminHome API module. Ensure the token auth is correct and the server time setting matches Piwik requirements. If using an old Piwik version, consider upgrading.
Tech stack
php
Domain
backend
Issue type
Bug
DifficultyEstimated implementation difficulty for a new contributor, from 1 for very small changes to 5 for expert-level work.
2
Estimated timeA rough time range for an experienced contributor to investigate, implement, test, and prepare a pull request.
1-3 hours
Activity statusHow available the issue appears right now: fresh, active, stale, blocked, or waiting on maintainer input.
Stale
ClarityHow clearly the issue explains the expected change, acceptance criteria, and next step.
Clear
Prerequisites
PHPSSL certificates
Newbie friendlinessA 1-100 score estimating how approachable this issue is for first-time contributors.
65